Kent – 11076 New Grand 8-Litres Wall-Mountable RO + UV+ UF + TDS (White) 20 litre/hr Water Purifier</h1><div class="star-rating"><span style="width:80%"><strong itemprop="ratingValue" class="rating">4</strong> out of 5</span></div>

15,349.00

SKU: B07P5QR6KG Category:

Description

Most trusted and largest selling RO water purifier with a transparent design that shows off KENT’s patented Mineral RO technology and an inbuilt TDS controller. Best suited for Indian homes and offices and suitable for purification of brackish/tap water/municipal corporation water supply. Inlet…

3 reviews for Kent – 11076 New Grand 8-Litres Wall-Mountable RO + UV+ UF + TDS (White) 20 litre/hr Water Purifier

4 out of 5
  1. Aneez

    Would have given zero rating if it was possible, i have been a kent customer for years and over the years kents service and product has come down to a such low that its useless, feel cheated after buying this product, my advice do not go for kent products and check for alternatives,The installation is supposedly free, but the service engineer will always push for a pre-filter, this was usual and i have experienced this before so i was ok with it, but now these guys have come up with a new concept of pressure reducing valve and says this avoids the purifier from bursting in case of high pressure and also avoids air getting in, now both of these components seems reasonable and cannot be avoided then why is this not provided by default with the purifier as these are part of safety.All this is not even start, the machine i recieved had wrong internal connection of water flow (not sure wether it was wrong or the installation guy had poor knowledge) so he had to correct it, this shocked me as a purifier which is factory assembled and passed their quality and testing check should not ideally have wrong connection.After all this circus the purifier have started leaking water even after the purifier was powered down, and now i have shut the water line to the purifier so that i can avoid flooding of my apartment, and have come to a realization the poor water taste i was facing was because the water was never getting purified and it was just passing through as is.Now this is a clear case of defective product but kent does not have any return or replacement they can only service and i have to hope that they would fix it.

  2. Vivek

    I Purchased this Product on July 9, 2020, at around 7 pm and it was delivered on July 12, 2020, around 2 pm. I requested for the Installation as soon as receiving the Product and the Service Guy came within an Hour after calling me for the address info. The purifier was Installed on the same day even though 12th July being a Sunday. I would urge others to request for the Installation and not wait for the Brand to call back as it may take time as they offer service according to the Queue. Also, Speed of Installation or Service may take time as per the Service Provider Availability. In my case, the Installation Work was given to their Authorised Service Centre in my area. The Service Guy himself did everything on his own and the Overall Experience was Satisfactory. He asked me for the Prefilter on the call before coming and told me the price to be 700 ( which may vary with Service Provider) which I agreed. After the installation, he said he changed the Inline Sediment Filter as it was defective but being in warranty it won’t cost me a buck. He also asked me for my preferred TDS Level and he suggested to set it at 80. One thing to note is that the TDS level can only be set by the Service Guy with the help of a screw and there’s no knob or button available to the end-user. Another thing he told me is that the Warranty for the Sediment and Carbon Filters is 6 months and for other filters and Parts is 1 year, In that period, the Respective Parts will be changed free of cost by the Service Guy himself. After the One Year, Only Service will be Free (Visiting and Maintenance Charges) but the Filters or any other parts have to bear by the Consumer (500-1000 for filters and 2500 for water pump). He also suggested changing the Prefilter every 3 months which will cost around 100-200. For other filters, it may vary according to the Water Consumption and the Water Quality of the Source. Although filters should be changed at least once a year. One Important thing to note before buying this particular product which I completely missed is that Kent New Grand doesn’t come with a UV lamp inside Storage Tank, whereas it is present in the Newer Model Kent New Grand Plus. I would highly recommend going for that Model as it is only 1000 rupees (at max) more than this one but the extra UV lamp does ensure there are no bacterias present in the Storage Tank itself after all the Purification has been done ( It comes with a 9L tank as compared to 8L). It has all the same features as this one with that extra feature. As for the UV Lamp, it is not mentioned anywhere on Kent’s Website or User Manual but by the looks of it, it does feel like a Stainless Steel Chamber (Do ask the Installation Guy or the Customer Service for the same). This was my Overall Experience for now and I opted than any other brand only because of that 3 years Extended AMC they are offering as opposed to their rivals. Thank You.

  3. S K Shanmugam

    The package was opened by KENT service person and he found that UF Membrane cartridge is broken and bypassed the connection. Also he discouraged online purchase. Instead of returning, he suggested to lodge a request via KENT Service App. But it displays that my phone number is not updated. At the same time it dispalys my mobile number and address. If the company do not replace the item, I have to return the unit for replacement

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